Fatal Error on activation when using Divi Theme

  • Resolved drstephens

    (@drstephens)


    3 years ago

    Hi,

    Installing your plugin on sites using the Divi Theme editor causes a fatal error on activation (and the plugin remains unactivated). Tested and confirmed on multiple sites (20+) – All sites are running latest WordPress (v6.2), PHP 8.1, latest Divi theme (v4.21.0) and using v4.5.2 of the WP Activity Log. If the Divi theme is deactivated then the plugin can be activated without issue (reactivating Divi afterwards does not seem to trigger any further errors…. yet).

    Cheers

    Dave

Viewing 1 replies (of 1 total)
  • Plugin Support robertabela

    (@robert681)

    3 years ago

    Thank you for trying our plugin @drstephens

    We cannot reproduce this issue. Would you be able to share more information, such as logs with us?

    When there is a fatal error WordPress sends an email to the site admin with the debug logs etc. Would you be able to share those logs with us please? Another option would be to:

    1. Enable WordPress debug
    2. Reproduce the issue
    3. Disable WordPress debug
    4. Send us the logs

    If the logs contain sensitive technical data about your website please send them to us via email at [email protected]. In the email please make reference to this forum thread.

    We look forward to hearing from you.

Viewing 1 replies (of 1 total)

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