Fatal Error on latest update

  • Resolved andymossy

    (@andymossy)


    5 years, 2 months ago

    Updated Core and received a fatal erroR. Got another fatal error earlier for the Share buttons plug io too

    Warning: require_once(/homepages/17/d293667908/htdocs/Tripbackup/tripreporter/wp-content/plugins/wpsso/lib/config.php): failed to open stream: No such file or directory in /homepages/17/d293667908/htdocs/Tripbackup/tripreporter/wp-content/plugins/wpsso/wpsso.php on line 100

    Fatal error: require_once(): Failed opening required ‘/homepages/17/d293667908/htdocs/Tripbackup/tripreporter/wp-content/plugins/wpsso/lib/config.php’ (include_path=’.:/usr/lib/php7.4′) in /homepages/17/d293667908/htdocs/Tripbackup/tripreporter/wp-content/plugins/wpsso/wpsso.php on line 100

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    5 years, 2 months ago

    The wpsso/lib/config.php file comes with the plugin, and is absolutely required. It sounds like your site had an issue with the plugin update – perhaps a file or folder permission / ownership problem. You may want to check your log files and contact your hosting provider for additional help and information. Alternatively, you may want to try removing the plugin folder and re-installing it – that might fix your issue – but if I were you, I’d contact your hosting provider. WordPress should be able to extract all files from a plugin ZIP without problem.

    js.

    Thread Starter andymossy

    (@andymossy)

    5 years, 2 months ago

    Thanks JS. Deleting the plug in at the server and reinstalling fixed both issues. All good now!

Viewing 2 replies - 1 through 2 (of 2 total)

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