Fatal Error on reinstalling plugin

  • Resolved trobinson33

    (@trobinson33)


    4 years, 2 months ago

    I’m getting this error after reinstalling CleanTalk. My website backend becomes unresponsive so I have to delete the plugin through FTP to gain access to the backend.

    PHP Fatal error: Uncaught Error: Class ‘Cleantalk\\ApbctWP\\State’ not found

Viewing 2 replies - 1 through 2 (of 2 total)
  • SergeM

    (@serge00)

    4 years, 2 months ago

    Hello, @trobinson33.

    Please, send us the following:
    1. Your PHP version;
    2. Your CMS version;
    3. The CleanTalk plugin version you are using.

    Additionally, could you send us your webserver error log? It could be found in your hosting account.
    You can send the log either via email:
    [email protected]
    Or create a private ticket:
    https://cleantalk.org/my/support/open

    SergeM

    (@serge00)

    4 years, 2 months ago

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

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