Fatal Error on widget page

  • Resolved nickrtm

    (@nickrtm)


    1 year, 6 months ago

    We have a client using the events calendar plugin (latest version 6.8.2)and we came across an issue where visiting the widget page as admin (/wp/wp-admin/widgets.php) will result in the following fatal error:

    Fatal error: Uncaught TypeError: Tribe\Widget\Widget_Abstract::setup_arguments(): Argument #1 ($instance) must be of type array, string given, called in {domain_path}/web/app/plugins/the-events-calendar/src/Tribe/Views/V2/Widgets/Widget_Abstract.php on line 61 and defined in {domain_path}/web/app/plugins/event-tickets/common/src/Tribe/Widget/Widget_Abstract.php on line 491
    Fatal error: Uncaught TypeError: Tribe\Widget\Widget_Abstract::setup_arguments(): Argument #1 ($instance) must be of type array, string given, called in {domain_path}/web/app/plugins/the-events-calendar/src/Tribe/Views/V2/Widgets/Widget_Abstract.php on line 61 and defined in {domain_path}/web/app/plugins/event-tickets/common/src/Tribe/Widget/Widget_Abstract.php on line 491

    Whats weird is that we’ve had this issue before and when upgrading to 6.2.3.2 at the time resolved the issue. However, it seems that the issue is back.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Darian

    (@d0153)

    1 year, 6 months ago

    Hi @nickrtm

    Thanks for reaching out.

    We’ve just released an update for The Events Calendar plugin (v6.8.2.1). Could you please update your plugin to the latest version and check if it resolves the issue?

    Let me know how it goes.

    Thread Starter nickrtm

    (@nickrtm)

    1 year, 6 months ago

    Hi, this issue still seems to persist in the current version of the plugin. For more context here is the XDEBUG Callstack:

    Atousa Najafi

    (@atousanajafi)

    1 year, 6 months ago

    Hi @nickrtm,

    I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme.

    Please read the Testing for Conflicts article before doing anything. 

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    Plugin Support Darian

    (@d0153)

    1 year, 6 months ago

    Hi there,

    It seems like it has been some time since we received a response from you, therefore, I will go ahead and close this thread for now. If you require any further assistance, please do not hesitate to start a new thread.

    Thread Starter nickrtm

    (@nickrtm)

    1 year, 6 months ago

    So I tried deactivating the plugins and it seems t be an issue with the The Events Calendar Pro plugin. I guess do I have to submit a ticket on the events calendar website?

    Plugin Support tristan083

    (@tristan083)

    1 year, 6 months ago

    Hi @nickrtm ,

    Thank you for your message and the information.

    Since this is involving one of our premium plugins, please open a Support Ticket on our Help Desk so we can further assist you. Also, this is for us to follow WordPress Forum Guidelines regarding premium users.  

    One of my colleagues will be with you shortly. We look forward to helping you out with this one. 

    Hang in there.

    Plugin Support Darian

    (@d0153)

    1 year, 6 months ago

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll go ahead and close this for now. However, if you have any additional questions or concerns, feel free to open a Support Ticket on our Help Desk.

Viewing 7 replies - 1 through 7 (of 7 total)

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