• Resolved mischmao

    (@mischmao)


    1. The pop up crashed my website, I was able to deactivate it in recovery mode. Now, I am unable to reactivate it. Every time I try, it says:

    Plugin could not be activated because it triggered a fatal error.

    Warning: include(/var/www/wp-content/plugins/wordpress-popup/vendor/composer/../../inc/class-hustle-db.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/wordpress-seo/vendor/composer/ClassLoader.php on line 444

    2. Is there a way to remove the “x” from the pop up? I tried adding the codes I found online and they do not work. I also tried unchecking the option from the Hustle settings and it’s still not working. Another question, where exactly should these additional css codes be added?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mischmao

    Sorry to hear you are having this problem.

    It seems there is a conflict with the SEO plugin.

    Is your SEO plugin updated? If so, can you try to disable the SEO plugin, enable the Hustle to check if the issue is gone? If so, try to enable the SEO plugin back and check if the issue will return.

    I tried to replicate this error on YOAST SEO which seems is the /wordpress-seo/ folder, but it worked fine.

    2. Is there a way to remove the “x” from the pop up? I tried adding the codes I found online and they do not work. I also tried unchecking the option from the Hustle settings and it’s still not working. Another question, where exactly should these additional css codes be added?

    It seems we have a bug on the PopUp > Closing Behavior, I tried to disable the X button disabling the options but it kept showing, we will report it to the plugin developer.

    You can use this CSS on Editing your PopUp > Appearance > Custom CSS.

    .hustle-icon-close{
        display: none !important;
    }

    Let us know the result you got on the first test.
    Best Regards
    Patrick Freitas

    Thread Starter mischmao

    (@mischmao)

    Since it mentions line 144, is there a certain code that I have to add, remove or edit in that line in order to fix the problem? I am currently using Yoast SEO. I have deactivated it and tried activating the Hustle plugin, but it did not work. I still got the same error message.

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @mischmao,?

    Apart from the CSS my colleague mentioned, there is no other action needed. If you added the CSS and that did not work, can you try to add that to your site wp-admin Dashbaord-> Appearance-> Customize-> Additional CSS, add the CSS there and hit the publish button.

    Also, do you see the exact same error or there is some change in it? Can you send us a screenshot of the same, please?

    Thank you,
    Prathamesh

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fatal Error / Remove “x”’ is closed to new replies.