Fatal error: Uncaught Error:

  • Resolved crashdi

    (@crashdi)


    6 years, 8 months ago

    Hi, I am getting this fater error.

    Fatal error: Uncaught Error: Call to undefined function hfps_get_all_option() in /public_html/wp-content/plugins/helpie-faq/includes/settings/getters/getter.php:10 Stack trace: #0 /public_html/wp-content/plugins/helpie-faq/includes/woo-integrator.php(17): HelpieFaq\Includes\Settings\Getters\Getter->get_settings() #1 /public_html/wp-content/plugins/helpie-faq/features/faq/fields-model.php(41): HelpieFaq\Includes\Woo_Integrator->__construct() #2 /public_html/wp-content/plugins/helpie-faq/features/faq/fields-model.php(52): HelpieFaq\Features\Faq\Fields_Model->get_fields() #3 /public_html/wp-content/plugins/helpie-faq/features/faq/faq-model.php(70): HelpieFaq \Features\Faq\Fields_Model->get_default_args() #4 /public_html/wp-content/plugins/helpie-faq/includes/shortcodes.php(21): Helpie in /public_html/wp-content/plugins/helpie-faq/includes/settings/getters/getter.php on line 10

    Could you please confirm that everything is alrgith with the latest plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • pauplesupport

    (@pauplesupport)

    6 years, 8 months ago

    Hi crashdi,

    Do you have the Yoast SEO plugin or any other SEO plugin? If so, can you please try deactivating the plugin once and then try activating Helpie FAQ?

    You can activate the SEO plugin once you have activated the Helpie FAQ.

    Let me know what happens.

    Kind Regards.

    pauplesupport

    (@pauplesupport)

    6 years, 8 months ago

    Hi,

    Did that work?

    Dr. Flow

    (@wtsadmin)

    6 years, 8 months ago

    Fatal error: Uncaught Error: Call to undefined function hfps_get_all_option() in plugins/helpie-faq/includes/settings/getters/getter.php:10

    Same here. I’d say it’s a bit much to ask one to deactivate Yoast SEO to potentially fix the issue.

    pauplesupport

    (@pauplesupport)

    6 years, 8 months ago

    Hi,

    Sorry about that. Can you please give us your website details and a temporary admin access to your site so that we will check this and fix it straightaway for you.

    You can provide your details to [email protected]

    Waiting to hear from you.

    Kind Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

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