Fatal error: Uncaught Error: Call to undefined function

  • Resolved abaertschi

    (@abaertschi)


    3 years, 3 months ago

    After I updated my Connections plugin, when I click on users to make edits, it gives an error: wp-content/plugins/connections/includes/class.retrieve.php on line 1191

    The website is working, but clicking on individual Connections users shows a critical error page.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    3 years, 3 months ago

    This seems to be a web hosting issue.

    I recommend contacting your web host support team and request that they enable the ctype_digit PHP extension. It does seem a bit odd that it is not enabled by default.

    I hope this helps; please let me know.

    Thread Starter abaertschi

    (@abaertschi)

    3 years, 3 months ago

    Thank you for looking into this! I reached out to my host, and that was indeed the problem. You so smart. THANK YOU!

    • This reply was modified 3 years, 3 months ago by abaertschi.
    Plugin Author Steven

    (@shazahm1hotmailcom)

    3 years, 2 months ago

    Version 10.4.39, released about a week ago, includes a polyfill for the ctype_digit() function. If the web host has not enabled this PHP extension, Connections will use the polyfill to perform the same function, so the error will no longer occur.

    I hope this helps; please let me know.

Viewing 3 replies - 1 through 3 (of 3 total)

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