Fatal Error undefined method WC_Order::get_id()

  • atai66

    (@atai66)


    4 years, 1 month ago

    Hi

    If anyone can help please.

    After a call to stripe to process a card payment the screen is displaying the “There has been a critical error on this website” message. The payment is accepted, the order status is left at ‘pending’. All processing is stopped at this point. This is occurring at irregular intervals; not with every order.

    The log is showing:

    [11-Apr-2022 23:27:14 UTC] PHP Fatal error: Uncaught Error: Call to undefined method WC_Order::get_id() in /home//public_html/donate/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-gateway-stripe.php:981

    The script class-wc-gateway-stripe.php at line 981 is

    // A webhook might have modified or locked the order while the intent was retreived. This ensures we are reading the right status.
    ***** clean_post_cache( $order->get_id() ); ******** LINE 981 ************
    $order = wc_get_order( $order->get_id() );

    There is a comment in the script which i am not sure what it means:
    * @since 4.2.0
    * @param WC_Order $order The order which is in a transitional state.

    Any help much appreciated
    Annie

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    4 years, 1 month ago

    The log shows woocommerce-gateway-stripe plugin to be error.

    I recommend reporting the issue at https://ww.wp.xz.cn/support/plugin/woo-stripe-payment/ so its developers can help you with this.

    If you need immediate access to the WP dashboard, then access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and rename or delete the directory of this plugin.

    Thread Starter atai66

    (@atai66)

    4 years, 1 month ago

    Hi

    Thank you for your response.

    Can I move this topic somehow to the other forum or do i need to start another topic there?

    Regards
    Annie

    Moderator t-p

    (@t-p)

    4 years, 1 month ago

    For better response I recommend starting a fresh topic there. Then I’ll close this one.

Viewing 3 replies - 1 through 3 (of 3 total)

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