fatal error under woocommerce logs

  • Resolved jasonmac_75

    (@jasonmac_75)


    2 years, 1 month ago

    Uncaught TypeError: substr(): Argument #1 ($string) must be of type string, array given in /customers/b/d/2/carreroandco.com/httpd.www/wp-content/plugins/post-smtp/Postman/PostmanUtils.php:71

Viewing 3 replies - 1 through 3 (of 3 total)
  • M Haseeb

    (@haseeb0001)

    2 years, 1 month ago

    Hi @jasonmac_75

    I hope you are doing well.

    Could you please provide the use case for encountering this issue? It would help us understand how the error is occurring.

    Additionally, could you share the Post SMTP diagnostic test report?

    Thanks and regards,
    Support Team – WPExperts  

    Thread Starter jasonmac_75

    (@jasonmac_75)

    2 years, 1 month ago

    Hi I noticed the error appears when I Save Page Settings under gantry5 Hydrogen theme settings.
    When i disabled the SMTP plugin the page settings saves correctly.

    I checked the SMTP log and everything labels as success, I can send you the csv file directly if you need to an email address?

    Below is the woocommerce fatal error log to show the full error:

    • This reply was modified 2 years, 1 month ago by jasonmac_75.
    M Haseeb

    (@haseeb0001)

    2 years ago

    @jasonmac_75

    Please create a ticket on our technical support channel so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks and regards,
    Support Team – WPExperts

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: M Haseeb
  • Last activity: 2 years ago
  • Status: resolved