Fatal error when trying to create print label

  • Resolved ctaeger

    (@ctaeger)


    9 years, 1 month ago

    Hello!

    I´m getting the following error when trying to create a print label:

    Fatal error: Call to a member function __setSoapHeaders() on null in domain/wp-content/plugins/dhl-paket-woocommerce-shipping/includes/class-wf-dhl-paket-woocommerce-shipping-admin-helper.php on line 1100

    How can I fix this? The line which I think is causing this is: $client->__setSoapHeaders($authHeader);

    This error appeared after updating woocommerce from version 3.0.0 to version 3.0.3.

    Before updating I got a different error when trying to create a print label saying: Invalid XML: cvc-length-valid: Wert ‘…’ mit Länge = ’10’ ist nicht Facet-gültig im Bezug auf die Länge ’14’ für Typ ‘#AnonType_billingNumberAbstractShipmentType’

    Please help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • niwf

    (@niwf)

    9 years, 1 month ago

    Hi Ctaeger,
    Could you please confirm the WP version and the plugin version.

    Thread Starter ctaeger

    (@ctaeger)

    9 years, 1 month ago

    WordPress 4.7.3

    Plugin Version 2.4.4

    Also I´m not sure if maybe an other plugin causes the problem. At the moment we are running “WooCommerce PDF Invoices & Packing Slips”. Might this interfere with the plugin? Problem is I cant make sure at the moment because the shop is live and the shop crew is working with it.

    niwf

    (@niwf)

    9 years, 1 month ago

    @ctaeger,

    It seems you are using the paid version of the plugin. Please make sure you are using the latest version of the plugin. As we were recently merged DHL packet with DHL express.

    Could you please raise a query [email protected]. Our support team will help you on this.

    As this is a free plugin support page, I will not be able to take queries for the paid plugin.

    Thread Starter ctaeger

    (@ctaeger)

    9 years, 1 month ago

    thank you for this advice. I wrote a email to your support team.

    niwf

    (@niwf)

    9 years, 1 month ago

    Your welcome.

Viewing 5 replies - 1 through 5 (of 5 total)

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