Fatal error when updating

  • Resolved Gene_W

    (@kelltech)


    6 years, 12 months ago

    While trying to run an update today, I ran into this error:

    Fatal error: require_once(): Failed opening required ‘/home/…./plugins/updraftplus/options.php’ (include_path=’.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php’) in /home/…./plugins/updraftplus/updraftplus.php on line 216

    I currently have it disabled, but not sure if I need to remove it and try again, or wait for an update. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    6 years, 12 months ago

    Hi,

    The update appears to have failed partway.

    The best solution is to manually remove ‘updraftplus’ folder via FTP from the ‘wp-content/plugins/’ directory then re-install the plugin again.

    You will not lose your backups in the process.

    Kind Regards,
    Bryle

    Thread Starter Gene_W

    (@kelltech)

    6 years, 12 months ago

    Perfect, thank you! Everything is back in order.

Viewing 2 replies - 1 through 2 (of 2 total)

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