Fatal error while trying to access SSL settings

  • Resolved tvalterjus

    (@tvalterjus)


    4 years, 7 months ago

    Hello everyone !

    I’m getting a fatal error every time I try to access the settings page for ReallySimpleSSL from the wordpress admin panel.

    I looked into the FAQ and documentation but nothing seems to match my issue, sorry if I missed a relevant article.

    I turned debug mode on and the error I’m getting is as follows :

    Fatal error: [snuffleupagus][disabled_function] Aborted execution on call of the function ‘function_exists’, because its argument ‘$function_name’ content (shell_exec) matched a rule in /home/alterjus/public_html/wp-content/plugins/really-simple-ssl/lets-encrypt/functions.php on line 652

    If that can help, here is the content of lines 652 and 653 :

    if ( function_exists('shell_exec') || function_exists('system') || function_exists('passthru') || function_exists('exec') ) {
return true;

    Thanks in advance for the help !

    Edit : I should probably mention that otherwise, the plugin works perfectly well. We installed it and configured it a while ago, and there’s been some wordpress and Really Simple SSL updates since then.

    • This topic was modified 4 years, 7 months ago by tvalterjus.
    • This topic was modified 4 years, 7 months ago by tvalterjus.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark

    (@markwolters)

    4 years, 7 months ago

    Hi @tvalterjus,

    this likely happens because of a PHP security configuration issue. The plugin checks if the shell_exec function is available. If so, it recommends the shell exec extension for easier SSL certificate generation and installation. However, it appears that on your server checking if the shell_exec function exists triggers a fatal error. I’d recommend to contact your hosting provider about this. Checking if the shell_exec function exists should ideally return false if it’s not allowed instead of a fatal error.

    Thread Starter tvalterjus

    (@tvalterjus)

    4 years, 7 months ago

    Hello !

    Thanks a lot for the help, I’ll contact my hosting provider and see if they can help me resolve the issue.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    4 years, 7 months ago

    What is your hosting provider?

    I’ve written an article which explains what happens

    https://really-simple-ssl.com/fatal-error-on-settings-page/

Viewing 3 replies - 1 through 3 (of 3 total)

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