Fatal Error with Elementor, Event Tickets and WooCommerce

  • Resolved Edith Allison

    (@terragirl)


    8 months, 2 weeks ago

    After updating we’re experiencing a fatal error in the cart flow, on page /attendee-registration/?tickets_provider=tribe_wooticket

    Critical Uncaught Error: Call to a member function is_built_with_elementor() on false in x/wp-content/plugins/embedpress/Core/AssetManager.php:747

    • This topic was modified 8 months, 2 weeks ago by Edith Allison. Reason: added page URL
    • This topic was modified 8 months, 2 weeks ago by Edith Allison.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amit Paul

    (@paulamit)

    8 months, 2 weeks ago

    Hi @terragirl,

    I hope you’re doing well! I’m sorry to hear about the issue you’ve been facing.

    We’ve recently made some updates related to this problem. Could you please try the updated development version by downloading it from this link: https://d.pr/f/PHhnvz?

    I believe this version should resolve the issue for you. Kindly check it and let me know how it goes — your feedback will help us ensure everything is working as expected.

    Thank you!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    8 months, 2 weeks ago

    Hi @terragirl ,
    Greetings! Hope you’re doing well.

    We haven’t heard back from you since our last response. Could you please provide an update when you have a moment? This will help us assist you more effectively and work toward a quick resolution.

    We look forward to your reply.
    Thank you!

    Plugin Support Amit Paul

    (@paulamit)

    8 months, 2 weeks ago

    Hi @terragirl

    I trust this message finds you in good health. As we haven’t received any response from you, we believe that your issue has been successfully resolved. Therefore, we are closing this topic now.

    However, please do not hesitate to open a new topic should you encounter any further issues. We’ll try to reach out to you as early as possible. 

    Have a nice day!

    Thread Starter Edith Allison

    (@terragirl)

    8 months ago

    Hi Amit,

    Apologies, we temporarily removed the plugin but have now re-installed it. I can confirm that the issue is resolved in 4.4.2. I did not test the ZIP you sent.

    Thank you for the quick resolution! Best wishes, Edith

Viewing 4 replies - 1 through 4 (of 4 total)

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