• I was checking my logs and there are multiple fatal errors that seems to be coming from this plugin. Is this a bug in the plugin? Thanks.

    2025-07-24T13:07:06+00:00 CRITICAL Uncaught FacebookAds\Http\Exception\AuthorizationException: Invalid parameter in /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php:174 CONTEXT: {“error”:{“type”:1,”file”:”/var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php”,”line”:174},”remote-logging”:true,”backtrace”:[“”,”#0 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Client.php(226): FacebookAds\Http\Exception\RequestException::create()”,”#1 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Request.php(286): FacebookAds\Http\Client->sendRequest()”,”#2 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(152): FacebookAds\Http\Request->execute()”,”#3 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(205): FacebookAds\Api->executeRequest()”,”#4 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/ApiRequest.php(171): FacebookAds\Api->call()”,”#5 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/AdsPixel.php(292): FacebookAds\ApiRequest->execute()”,”#6 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(284): FacebookAds\Object\AdsPixel->createEvent()”,”#7 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(277): FacebookAds\Object\ServerSide\EventRequest->defaultExecute()”,”#8 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(247): FacebookAds\Object\ServerSide\EventRequest->sendToCAPIEndpoint()”,”#9 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/core/class-facebookserversideevent.php(197): FacebookAds\Object\ServerSide\EventRequest->execute()”,”#10 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/core/class-facebookwordpressopenbridge.php(162): FacebookPixelPlugin\Core\FacebookServerSideEvent::send()”,”#11 /var/www/ta.com/htdocs/wp-content/plugins/official-facebook-pixel/facebook-for-wordpress.php(128): FacebookPixelPlugin\Core\FacebookWordpressOpenBridge->handle_open_bridge_req()”,”#12 /var/www/ta.com/htdocs/wp-includes/class-wp-hook.php(324): FacebookPixelPlugin\FacebookForWordpress->handle_events_request()”,”#13 /var/www/ta.com/htdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#14 /var/www/ta.com/htdocs/wp-includes/plugin.php(565): WP_Hook->do_action()”,”#15 /var/www/ta.com/htdocs/wp-includes/class-wp.php(418): do_action_ref_array()”,”#16 /var/www/ta.com/htdocs/wp-includes/class-wp.php(818): WP->parse_request()”,”#17 /var/www/ta.com/htdocs/wp-includes/functions.php(1342): WP->main()”,”#18 /var/www/ta.com/htdocs/wp-blog-header.php(16): wp()”,”#19 /var/www/ta.com/htdocs/index.php(17): require(‘…’)”,”#20 {main}”,”thrown”]}

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    Hi @jspik — thank you for reaching out!

    Are you using the newest version of the plugin?

    Please try the following to fix the error:

    • Temporarily disable all cache plugins and clear the cache
    • Disconnect from your page via the plugin
    • Re-install the plugin
    • Re-connect your page

    Kind regards,
    Marija

    Thread Starter Johnny Johnson

    (@jspik)

    Hi Marija, thanks. I will try to do all those and then monitor. It seems like the fatal errors are coming in sporadically. The last errors came in on these three dates:

    2025-07-07
    2025-07-15
    2025-07-24

    Plugin Support Marija

    (@marijastuntcoders)

    Thanks for following up @jspik ,

    Please let us know of the results after reinstalling and reconnecting.

    Kind regards,
    Marija

    ondrahatle

    (@ondrahatle)

    Hello,
    I have the same problem on the same line.
    I have the latest version. The problem is with the Seraphinite Accelerator (Extended, limited) cache, Author: Seraphinite Solutions.
    How to solve the problem, I need a plugin there.

    Plugin Support Marija

    (@marijastuntcoders)

    Hi @jspik – have you had a chance to try reinstalling and reconnecting the plugin?

    @ondrahatle  – Can you open a new issue on the forum, so we can look into your specific issue further?

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    Hi @jspik ,

    Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again if you need further assistance with the plugin.

    Kind regards,
    Marija

Viewing 6 replies - 1 through 6 (of 6 total)

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