Fatal errors?
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Hello, just recently updated WordPress after a while of not checking my backend. Tried to upload a new theme and when I was installing some plugins, it crashed and now I can’t access the site or the backend.
The site gives me the following error message:
/* Options set in the admin page */ /* Portfolio Related */ .postid-11 .post-gallery.parallax { min-height: vh; } .postid-11 .post-gallery.parallax .parallax_bg { ; } .postid-11 .portfolio-title.style2 { ; } .postid-11 .post.portfolio-detail { ; } /* Typography */ /* Logo Height */ /* Mobile Menu Icon Size */ /* Header Spacing */ /* Half Mobile Menu Width */ @media only screen and (min-width: 64.063em) { #mobile-menu.style1 { width: 50%; } } /* Portfolio Colors */
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 81 bytes) in /home/andrewvle/public_html/wp-includes/wp-db.php on line 1901The backend gives me the following:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/andrewvle/public_html/wp-content/plugins/js_composer/include/params/param_group/param_group.php on line 228
I am able to access the cPanel hosting so maybe I can fix it there?
The page I need help with: [log in to see the link]
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Try reviewing this codex for some guidance for increasing memory available for php.
If that does not help, try:
– manually resetting your plugins (no Dashboard access required). Here is another tutorial: http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/ – If that resolves the issue, reactivate each one individually until you find the cause. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
– switching to the unedited default Theme (Twenty Seventeen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your Dashboard’s Appearance page, access your server via FTP/ SFTP , or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding "-old" to the end of the folder name. Alternately, you can remove other themes except the default theme (Twenty Seventeen, etc.). That will force your site to use it.
– Alternately, If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. Some info on using this plugin can be found here: https://make.ww.wp.xz.cn/support/handbook/appendix/troubleshooting-using-the-health-check/
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