Hello @polina92,
Thank you for contacting Rank Math support.
It seems like you’re not using the latest version of our plugin. Please update the Free plugin to the latest version: https://rankmath.com/changelog/
That should fix the issue. Let us know if it doesn’t.
We are here to assist.
Hello,
Your plugin is automatically updated, and I have the latest version, ie v1.0.227.1.
Kind regards
Hello @polina92,
Please use the following thread to get in touch with our development team so they can investigate this further: https://ww.wp.xz.cn/support/topic/attention-read-this-before-posting/
Looking forward to helping you.
Hello,
It seems that you suggest me to pay … while you are yet proving via your free version that it’s buggy, and you are willing to improve it?
Waiting for your feedback
Kind regards
Hello @polina92,
The support is not paid, even in our dedicated support application.
If you don’t want to follow that route, we would suggest that you contact your hosting provider about the connection between the website and the database server.
The message you shared indicates that there’s an error on the database connection as the function, which is a default PHP function being used on a vendor library of our plugin, expects the first parameter to be a database server but it’s returning NULL on your website for that connection so something is not correct with that.
Don’t hesitate to get in touch if you have any other questions.
