You’ll need to deactive your plugins via FTP.
Change the plugins folder name to something like plugins-deactivate
then try and re-login.
That or just delete the woo_commerce folder entirely.
Thread Starter
iralz
(@iralz)
do I need to download something ? I am not familiar with accessing FTP unfortunately :/
Thread Starter
iralz
(@iralz)
Actually, I downloaded FileZilla, should this be sufficient?
I am not 100% sure if filezilla will work. You’re going to need the servers host name, and login and password for you to FTP in. You can get all of that information from your host provider.
That’s going to be the only route you can take without direct access to the WordPress dashboard.
Thread Starter
iralz
(@iralz)
All right I’ll look into it… thank you Evan!
Filezilla will work if you Download the file, edit it in an html or textx editor, and then re-upload it.
Thread Starter
iralz
(@iralz)
Evan,
I was able to sign in and change the wp commerce folder name and it worked.
do I need to do anything with that plugin like re-download it or re-update ?
Thank you for your help
Yea, if you want that piece of functionality to work properly you’ll need to do some research on what was actually causing the issue.
I’m not sure why that was even throwing an error, as is_plugin_active() is a working function. Maybe it’s being called too soon.
I would try reaching out to the plugin author, and letting them know of the original issue and see what they have to say. Ask in this forum.
I’m glad you were able to at least get your site back up and running.
Evan
