Fatal Error

  • Resolved gentheme

    (@gentheme)


    1 year, 5 months ago

    Current plugin: Comment Reply Email Notification (version 1.34.0)
    PHP version 8.2.21
    WordPress version: 6.7.1



    Error Details
    =============
    An error of type E_ERROR was caused in line 18 of the file /home/u701622030/domains/example.in/public_html/wp-content/plugins/comment-reply-email-notification/cren_plugin.php. Error message: Uncaught Error: Failed opening required 'classes/CommentReplyEmailNotification.php' (include_path='.:/opt/alt/php82/usr/share/pear:/opt/alt/php82/usr/share/php:/usr/share/pear:/usr/share/php') in /home/u701622030/domains/example.in/public_html/wp-content/plugins/comment-reply-email-notification/cren_plugin.php:18
    Stack trace:
    #0 /home/u701622030/domains/example.in/public_html/wp-settings.php(526): include_once()
    #1 /home/u701622030/domains/example.in/public_html/wp-config.php(102): require_once('/home/u70162203...')
    #2 /home/u701622030/domains/example.in/public_html/wp-load.php(50): require_once('/home/u70162203...')
    #3 /home/u701622030/domains/example.in/public_html/wp-login.php(12): require('/home/u70162203...')
    #4 {main}
      thrown

    Currently, i have disabled the plugin, and the site is working properly.

Viewing 6 replies - 1 through 6 (of 6 total)
  • jonahcoyote

    (@jonahcoyote)

    1 year, 5 months ago

    I’m seeing the same thing. The include file exists so I’m going to try and fix permissions on the server to see if that resolves.

    phoenixblue

    (@phoenixblue)

    1 year, 5 months ago

    I also received an email from WordPress saying there’s an error with this plugin. But my website seems fine and the plugin still works (I tested it and still get emails from comment replies). Can I just ignore it or is it safer to remove it?

    Plugin Author Arno Welzel

    (@awelzel)

    1 year, 5 months ago

    I’m sorry, but I can not reproduce this error. The file exists and is part of the plugin for a long time – also see the source code at Github:

    https://github.com/arnowelzel/comment-reply-email-notification/tree/1.34.0

    Do you have any kind of “optimization” plugin in use or any unusual hosting setup – maybe WordPress as SaaS solution instead of a regular setup?

    Thread Starter gentheme

    (@gentheme)

    1 year, 5 months ago

    I’m using the original ww.wp.xz.cn version with Hostinger Premium Web Hosting.

    jonahcoyote

    (@jonahcoyote)

    1 year, 5 months ago

    Strange, I’m also on Hostinger. I did run a permissions fix and haven’t had any errors since so perhaps this resolved the issue.

    Plugin Author Arno Welzel

    (@awelzel)

    1 year, 5 months ago

    Since the plugin runs fine on thousands of websites and you both have issues with the same hoster – maybe you should contact the support of Hostinger and ask, if this is a known issue or if something has to be configured differently.

    Anyway – this seems to be a problem with the hosting environment and not with the plugin, so I am closing this issue now.

Viewing 6 replies - 1 through 6 (of 6 total)

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