Hi, that is set in the optin message field. The email is sent to the send-to email you specify in the settings. If you are not receiving emails, you might want to try an SMTP plugin like Postman for more reliable wp_mail() deliverability https://ww.wp.xz.cn/plugins/holler-box/#faq
Thank you for the reply. That was helpful.
I checked the “Show email opt-in” checkbox and found the fields for “Message” and “Send to email”. I wasn’t receiving the email since the “Send to email” field was empty. Could that be required if the chat checkbox is true?
I received the email once I populated the email address field and re-tested. The email includes the text entered in the first box, but it does not include the email address captured in the next step.
This faux chat is really slick. A nice and simple low tech solution.
Ya I could make it required, that’s a good call. The email that is captured is in the reply-to field of the email that is sent.
Thanks!
I see it now but I surely missed it. Could you add a note (or tooltip) near the “Show chat” checkbox about this. I was thrown off by not seeing it anywhere in the email. Your reply-to implementation is great, I just didn’t have any expectation for how it worked.
Thank you for listening.
