Favicon disappear

  • Resolved antonios31

    (@antonios31)


    4 months, 3 weeks ago

    Dear team,
    since I started using your plugin, the favicon has disappeared from Google search results. The same favicon was previously displayed because it was set in the “Customize” section of my theme (Woodmart).
    I also tried forcing it by setting it in the root with a manifest file and ICO/PNG files in various sizes, but nothing changed.
    My website is pondot.it. I look forward to your response. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    4 months, 3 weeks ago

    Hi there @antonios31.

    Given Site Kit doesn’t impact a users favicon or define a different favicon to that selected within your customizer, I suspect it’s more a coincidence that your search results are not including your favicon, or maybe another plugin is impacted how it’s defined.

    I did also check your site and I can see a valid image set, although it seems that it may be placed via a plugin, see this screenshot with context.

    Note also that even with a favicon defined, Google search isn’t guaranteed to use that favicon. See here for more information on this. For more information on your favicon setup, you can also reach out to the Search Console product experts over at the official Help Center.

    Do let me know if you have any questions with the above. Thank you!

    Plugin Support James Osborne

    (@jamesosborne)

    4 months, 2 weeks ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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