Hi Moxi,
Appreciate you taking the time to share your feedback. (Also, glad you like our plugin! 😉
3 – Will be changed to 25 soon, we’ll guarantee the exchange rate for that duration. Precisely for the reason you mention.
2 – We discussed this internally once before. It is easy to spot by customers and might affect our reputation (for a % increase) if people think it is TripleA that is tweaking it’s exchange rate.
Most of our merchants would use something like Booster.io to give a discount for either bitcoin or the non-bitcoin payment options.
Open to ideas or discussion to better understand your point of view (regarding your/our reputation if a savvy user notices) and use cases.
1 – This is excellent feedback. Will plan on adding this in an upcoming update.
Will leave this as “unresolved” as a reminder to update you once items 1 and 3 are released.
Thread Starter
moxi
(@moxi)
Thank you so much for replying ! I truly appreciate that you are interested in our feedback. I will add some more information.
About #2, Perhaps the solution would be one or both of the following,
OPTION A) Only allow it when using the “straight into your own bitcoin wallet” option.
OPTION B) When activated, a legend will be shown such as “The bitcoin rate is fixed/chosen by the seller directly. It might be different from the official exchange rate”.
That way you won’t be held responsible, but option B I supposed is only needed if using your gateway.
Last but not least I would like to support your development, is there a way to send you some bitcoin tip as a donation ?
Thanks!
Hi @moxi ,
A quick update on this.
– we will soon release an update which includes instant confirmations (0-confirmation guaranteed payments for most order payments) when using local currency settlement,
– we keep in mind the % tolerance for under/over payments for an upcoming update,
– timeout has been changed from 15 to 25 minutes in a recent version update.
I notice I did not reply to your donation request. A review would be very welcome, ideally one that is informative for other merchants considering whether or not to try out our plugin. 🙂
Regards,
TripleA Team