featured image disappears

Resolved

(@laetitia-godet)

Hello,

I have a problem with each update of a content (page, news, ...) if a "featured" image had been defined and already published, this one disappears and you have to redo this updated image declaration forward.

can you help me ?

Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor Imagely
(@imagely)

4 years, 4 months ago

Hi @laetitia-godet,

Could you please let us know if these are NextGen’s or WP’s featured images?

If these are NextGen feature images, please access "NextGen Gallery -> Other Options -> Miscellaneous” and press "Update legacy page featured images" button then check again to see if that’ll resolve the problem.

Thread Starter laetitia Godet
(@laetitia-godet)

4 years, 4 months ago

It’s WP’s featured images but If desactivate nextgen it’s work

Plugin Contributor Imagely
(@imagely)

4 years, 4 months ago

We are not aware of such a conflict so we’ll have to check it directly.

If you don’t mind, please reach our support team at https://www.imagely.com/report-bug/ and mention this thread’s URL for the reference.

Thanks

Gabriel – Imagely
(@gabrielimagely)

4 years, 4 months ago

Hi there 👋

As you have already contacted us at our help desk and you received a reply from us, I will mark this thread as resolved.

Best,

Przemek Bąchorek
(@pb_86)

4 years, 4 months ago

I have the same problem. Only when NextGEN Gallery plugin is active. Always when I update post content the WP’s featured image disappears. I have to go to edit mode again and set it once again. Very annoying.

Is it possible to turn off “Set NextGEN Featured Image” option?

Thread Starter laetitia Godet
(@laetitia-godet)

4 years, 3 months ago

can you fix this is starting to cause problems?

Thanks

Thread Starter laetitia Godet
(@laetitia-godet)

4 years, 1 month ago

can you fix this is starting to cause problems?

Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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