Plugin Support
AndreeaR
(@andreearadacina21)
Hey @digitaliway,
Thank you for using Feedzy!
Can you kindly confirm if you are using the latest version of the plugin?
Best regards,
Andreea
Hi AndreeaR
Yes it shows version 4.4.3 in the plugin list and the screenshots I provided show my settings.
images were importing before and an update must have cause things to stop.
please advise as we would like to get this operational.
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This reply was modified 2 years, 3 months ago by
digitaliway.
Hi @digitaliway,
Please try to rollback the plugin to its previous version and check if it resolves the issue. This guide should help: https://docs.themeisle.com/article/744-how-to-rollback-your-theme-and-plugin
Let us know how it goes.
I rolled back and the issue remains. when I click RUN IMPORT I do see a jquery error 500 (internal server error) in the consol see screen shot below:
https://share.zight.com/04uRLRZE
only one feed article will import and I have it set to 10.
If I rollback to 4.3.5 I see all posts (10) that I have set will import, no console error, but no image import. I do get an alert on the feed “Unable to find an image for 10 out of 10 items imported”
starting with 4.4.0 there is a bug that does not allow more than one post to import and there is a console error shown in the browser. https://share.zight.com/04uRLRZE
Plugin Support
AndreeaR
(@andreearadacina21)
Hey @digitaliway,
There was indeed a problem with the featured images not being imported in the 4.4.0 version. However, it has been solved in the 4.4.1 version.
I tested, and all the images appear correctly on my website. Hence, I was not able to replicate this issue.
Can you try deactivating all the other plugins and see if the issue persists?
