Featured Items

  • Resolved phil1ooo

    (@phil1ooo)


    8 years, 9 months ago

    Hello.

    I hope the email I sent you about your support site not acknowledging that I have licence keys activated gets answered as I’ve noticed support replies aren’t much part of your agenda going from what I see here in the forum as well as support tickets still waiting to be answered. Not really impressionable when you think about it as we do pay for these plugins which do promise great support.

    So I will try asking another question here and we will see what happens.

    I would like on the front-end for members who add a job to be able to add paid featured listings which means when they submit and it takes them to the review listing page to have an option to continue listing for free or option to pay a pre-set fee to have their listed featured which would then take them to paypal and then when paid automatically set their listing as being a featured listing.
    As it stands now the only way to set a listing as featured is through admin listing edit page which means the admin has to constantly edit each listing themselves which is not favourable by any means.

    NOTE: you have great plugins, why your support attitude is far from 1/10 a star is beyond me and I’m sure anyone else. If your going to keep charging for these then the least you can do is have some respect for your work and those that pay for them.

    I am sorry if I sound harsh here but I have for a while now tried to get your attention but to no avail. Others need to know the truth before paying good money out.

    The day you respond and act according to my support requests I will also mention it here so that people don’t think this (lack of support) is a permanent constant business structure of yours.

    Cheers

Viewing 1 replies (of 1 total)
  • Plugin Contributor jonryan

    (@jonryan)

    8 years, 8 months ago

    Hi @phil1ooo,

    For our paid support we respond typically within 8 hours but it’s usually much much shorter. I’m not entirely sure what you mean “your support site not acknowledging”. If you feel like you are not getting the proper response please open another ticket referencing this page and I will make sure you are taken care of. We admittedly are behind on our support in the .org forum due to an increase in paid support and an all company event, and are getting caught up right now. That said this is a community forum and everyone in the community using WPJM are welcome to respond, our paid support is for our paying customers or for pre-sales questions, and those get priority support.

    To answer your question:

    I would like on the front-end for members who add a job to be able to add paid featured listings which means when they submit and it takes them to the review listing page to have an option to continue listing for free or option to pay a pre-set fee to have their listed featured which would then take them to paypal and then when paid automatically set their listing as being a featured listing.

    You can do this with the WC Paid Listings plugin, and sell a package where the jobs are featured for a given length of time, and this can be purchased after creating the job listings. If you have more questions about this contact us at wpjobmanager.com/support as a presales question.

Viewing 1 replies (of 1 total)

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