Features break my site

  • froshdimeji

    (@froshdimeji)


    7 years, 11 months ago

    Hello, I have been using your wonderful plugin for a while, but today as was going to some of its features under browser cache I discovered that some new features has been added so i enabled some of this features and it then break my site, returning 500 error. So I can’t access the admin dashboard and the frontend is also not loading.
    So I thought of using cpanel to disable the plugin, but even if I disabled the plugin, and was able to login to dashboard I will still not be able to fix the problem because I won’t be able to disable the features with cpanel.
    So please what should I do

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor gidomanders

    (@gidomanders)

    7 years, 11 months ago

    A 500 error means there is something going wrong in the code. You should be able to see an error in the PHP logs. If you cannot access the logs, add define('WP_DEBUG',true); and define('WP_DEBUG_LOG',true); to your wp-config.php file and reload the website in your browser. You should see a file called debug.log appear in the wp-content directory containing an error. Please share the error so we can help you further.

    Thread Starter froshdimeji

    (@froshdimeji)

    7 years, 11 months ago

    No, is like the features I enabled conflict with the server. So my question is, is it possible to disable the browser cache features. Maybe thereis a function to disable this

    Plugin Contributor gidomanders

    (@gidomanders)

    7 years, 11 months ago

    You can take a look at the wp-content/w3tc-config/master.php file to see if the options you’re talking about could be changed to false instead of true (or “0” instead of “1”). Otherwise please take a look at your access logs. The 500 error should be logged somewhere. You need to know what is conflicting to be able to fix this issue.

Viewing 3 replies - 1 through 3 (of 3 total)

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