Feed does not update

  • Resolved tranos

    (@tranos)


    7 years, 8 months ago

    Hello,

    I am using your plugin for quite some time now. Unfortunately the product feed does not update anymore. I changed the title of the product and the description, but when I look at the feed it still contains the old description.

    I already tried to gave my products a name using static value. But it still shows the old product name in the feed. How can I fix it?

    Best regards
    Tranos

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 8 months ago

    Hello Tranos,

    Just to be sure, could you refresh the view to the feed using CNTRL-F5? It could be that you’re looking at a cached view of the feed and CNTRL-F5 clears the cache.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 8 months ago

    Hello @tranos,

    Where you able to solve the issue?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    7 years, 7 months ago

    Hello @tranos,

    I hope we were successful in helping you resolve your issue with our Feed Manager plugin!

    Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved.

    However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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