Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey vale77,

    I’m not seeing the plugin being used on your site. Do you still need help with it? If so, if you add it back in then I can take a look for you.

    Many thanks,

    John

    Thread Starter vale77

    (@vale77)

    Hi, I’ve installed your plugin and put in the footer [custom-facebook-feed] but the strange thing is tht i see it only when i’m in login mode. When I see the website without login I still see old widget (with the code given by FBdeveloper app). Thanks

    Plugin Author smashballoon

    (@smashballoon)

    Do you have a caching plugin installed on your site? If so, it sounds like it could be caching your old page. Caching plugins usually only show the cached pages to logged-out users, and so it sounds like it’s showing an old cached page when you’re logged out and the new page when you’re logged in.

    If you’re using a caching plugin then try clearing your site cache, or deactivating the caching plugin completely, to see whether that fixes it for you.

    John

    Thread Starter vale77

    (@vale77)

    Thanks, It was the cache plugin 😉 All is ok now. Only a question, Is it possible to see post images in the streaming? In this moment I see only a textual link to the FBpost. Thanks!

    Plugin Author smashballoon

    (@smashballoon)

    Glad to hear we got to the bottom of the problem 🙂

    To answer your question, this free plugin isn’t able to display the images from your posts, but we offer a Pro version which allows you to display images, videos and more.

    If you have any other questions or issues at all then just let me know and I’d be happy to help!

    John

    Thread Starter vale77

    (@vale77)

    Ok, thanks!

    Plugin Author smashballoon

    (@smashballoon)

    No problem, just let me know if you have any other questions at all, and have a great rest of your week!

    John

Viewing 7 replies - 1 through 7 (of 7 total)

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