• Resolved jebernier

    (@jebernier)


    My Feed is not loading. The Plug-Ins setting test displays:

    IK FB: Unable to load feed.

    In the widget on my page, I just see the title and an empty box?

    I’ve verified my Page ID, App ID and Secret Key are all correct.

    My Facebook is a Personal Timeline and not a Business page. Could this be causing the issue?

    https://ww.wp.xz.cn/plugins/ik-facebook/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author richardgabriel

    (@richardgabriel)

    Hey there!

    Yes, this could be a problem with it being a personal timeline. In the test page, does our Feed load whereas your Feed does not?

    Thanks!
    Richard

    Plugin Author richardgabriel

    (@richardgabriel)

    Hey there!

    Just checking in. I believe this issue is because you are using a Personal Timeline, and as such I am marking this resolved.

    Please let me know if you need any other help.

    Best,
    Richard

    Thread Starter jebernier

    (@jebernier)

    So, the question is how do I switch to a business profile?

    Plugin Author richardgabriel

    (@richardgabriel)

    Hey!

    There is a topic on the Facebook Support, here:
    https://www.facebook.com/help/175644189234902/

    I hope that helps!

    Best,
    Richard

Viewing 4 replies - 1 through 4 (of 4 total)

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