feed not showing

  • Resolved macpheek

    (@macpheek)


    5 years, 8 months ago

    Hi, I’ve set up my instagram access token and added a feed to my page but it’s not showing. My site is currently in maintenance mode so you will need to login to view and and see, are you able to help?

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  • Plugin Support slickchris

    (@slickchris)

    5 years, 8 months ago

    Hi @macpheek,

    Go into your Instagram account on your desktop, click the settings cog and select “Apps & Websites” and click to remove Feed Them Social. Back in your WordPress dashboard, go to Feed Them > Instagram Options to gain a new access token. Once the prompts return you click your page banner and then click the green ‘save’ button that appears. Then go to Feed Them > Settings and create a new shortcode. After you update/publish, clear the FTS cache (Feed Them > Settings > Global Options > Clear All FTS Cache).

    Also, make sure you do not have any Facebook blocking extensions running on your browser (like FB Container in Firefox for example).

    Best regards,

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