Feed not validated

  • Resolved elliotnft

    (@elliotnft)


    4 years, 4 months ago

    Hello, I am unable to validate the feed.
    I see this error:

    This feed does not validate.

line 2, column 0: Undefined root element: product [help]

<product>
In addition, interoperability with the widest range of feed readers could be improved by implementing the following recommendation.

"application/xml" media type is not specific enough [help]

    HOW I CAN SOLVE?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    4 years, 4 months ago

    Hello @elliotnft

    Thanks for reaching us.

    Would you mind on which channel you have tried to upload the feed and which template you have used?

    Make sure this template is supported by the marketplace where you have tried to upload the feed.

    Best regards,

    Thread Starter elliotnft

    (@elliotnft)

    4 years, 4 months ago

    Hi,
    Thank you for your quick reply.

    I have used the standard feed template and I have tried to upload the feed on ifff.com

    Basically I need to autopost my products on socials and with the rss l, ifff offer this.

    BTW, if you check the feed with validator.w3.org you can see the problem

    Plugin Support ansarybadal

    (@ansarybadal)

    4 years, 4 months ago

    Hello @elliotnft

    Thanks for reaching us again.

    First of all, we couldn’t find the domain ifff.com to check its data feed specification.
    So far we could understand that you have used Custom Template 1 to create a feed for your marketplace but the feed is not validated. The reason could be the feed format you have used. You need to make sure the feed you have generated is compatible with your marketplace data feed requirement.

    Please, recheck and let us know.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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