Feed not working

  • Resolved JoyceD6

    (@joyced6)


    1 year, 4 months ago

    Sorry for a whole story about it, but the page is dated January 24, 2021 which is probably when I first installed it. I since transferred the site to someone else who doesn’t know how to manage it. I guess I broke it when I deleted your link from my account when I retired. It had been more than 7 days when I was asked to fix it &, of course, the whole site needed updating. I tried setting up the feed but Facebook seemed to want to connect it to a business account which the new owner had & I don’t. So I asked him to do it & he thought he fixed it, but it is not working. And for some reason, it makes the page format different than the rest of the site. Is it possible it’s not compatible with the theme?

    After I posted this, I noticed the copied link was not using the domain name. I don’t know why that happened. Any ideas? Could that be what causes the error?

    • This topic was modified 1 year, 4 months ago by JoyceD6.

    The page I need help with: [log in to see the link]

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  • Thread Starter JoyceD6

    (@joyced6)

    1 year, 4 months ago

    Nevermind, I figured it out. The link in the menu was an old one so I changed it for the new one he made. Thank you!

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    1 year, 4 months ago

    Hi @joyced6,

    Thanks for contacting us and for the update on this issue! We’re glad to hear you were able to get the problem resolved. If you ever need any other assistance, please let us know.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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