Feed Problem | ww.wp.xz.cn

Resolved pannox
(@pannox)

4 years, 10 months ago

Hi, after the last update the plugin has stopped working,token is authorized but no photos are recovered from instagram.
Could it be due to an old version of PHP or an outdated wordpress?
I tried to reset everything several times but it doesn’t work.
Thanks

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

elephant92
(@elephant92)

4 years, 10 months ago

I have the same problem on https://lawsonlegal.net/. Current error message is: “Please check your feed, the data was entered incorrectly.” Every time 10Web updates, my plugin goes down; it’s getting ridiculous!! I’ve tried everything. Please help!

Thread Starter pannox
(@pannox)

4 years, 10 months ago

this time it is not their fault, there is a general problem with the Instagram API that blocks communication on the feed, they should be solved within a few days

Plugin Support Zhanna Khachatryan
(@zhannak)

4 years, 10 months ago

Hi @pannox,

Thanks for your inquiry.

I have checked the page and the feed is loading correctly, is the issue solved now?

Plugin Support Zhanna Khachatryan
(@zhannak)

4 years, 10 months ago

Hi @elephant92,

Can you please enter the settings, refresh the token, reset the cache and update the feed and check again?

If this won’t help, please contact our support team using the following form.

elephant92
(@elephant92)

4 years, 10 months ago

Hi @pannox. Glad your problem wasn’t their fault. Mine still isn’t working. Fingers crossed it’s an easy fix. 🙂

Hi @zhannak. I submitted the form. Thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Feed Problem’ is closed to new replies.

5 replies
3 participants
Last reply from: elephant92
Last activity: 4 years, 10 months ago
Status: resolved