Feed returning error 404

  • alexmansour

    (@alexmansour)


    9 years ago

    Hello Blubrry’s friend,

    I have 04 podcasts installed and managed on my site through the Blubrry PowerPress plugin, with 01 podcast in the main feed and another 03 in feeds per category.

    I recently realized that my main feed is returning error 404 (this is the feed address: http://www.alexmansour.com/feed/podcast/).

    After a lot of research, I discovered that in fact the Blubrry plugin is not effectively generating the feed at the address above, but rather at another address (this: http://www.alexmansour.com/index.php/feed/podcast) . Which is very strange.

    I also noticed that this error is only occurring in the main feed, all other feeds, feeds by category, are working correctly, they are being created exactly at the address indicated by the plugin.

    Before opening this topic here in this forum I tried to take some steps to try to fix the location of the creation of the feed.

    Step 1 – Refinement all permalinks. (But that did not solve the problem.)
    Step 2 – Restored the last backup of the site (This also did not solve the problem)
    Step 3 – I installed a new instance of wordpress into a temporary folder on my host. I installed Blubrry on this new wordpress and created a new podcast there. (Something to serve as a white test). And the new podcast created in that temporary installation presented the same error.
    Step 3 – I asked for support from my host, who ran several tests and informed me that there is nothing on my servers that would prevent me from creating the feed at the address where it should be.

    I think that this error came after the last update.
    I saw in the forum that other users had problems almost identical to mine, with one or another different detail. So I decided to open this new topic here.

    Could you help me solve this problem?
    Thanks in advance.

    Alex

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Angelo Mandato

    (@amandato)

    9 years ago

    I tested your main “WordPress” feed, http://www.alexmansour.com/feed/ This is created by WordPress, not PowerPress. This would indicate to me that the problem is with your host.

    Commonly when the index.php permalinks work it indicates that there is something wrong with the permalinks, or a plugin or theme is disabling feeds. I have seen this happen by membership plugins in the past. Are you using any membership plugins?

    It may also be a caching issue. Did you clear the HostGater cache? They may provide a plugin for WordPress to do this from within your dashboard. WP based caching plugins could also be causing this problem.

    To confirm the problem is not with PowerPress, please disable the plugin then try accessing the default WordPress feed at http://www.alexmansour.com/feed/. I?f that does not work, then you at least know this is not a PowerPress issue.

    Thread Starter alexmansour

    (@alexmansour)

    9 years ago

    Hello Angelo,

    Thank you for your fast answer.
    But is it not Blubrry that chooses where the feed will be generated?
    Because it is indicating that the feed will be generated in one address, but it is effectively generating it in another address.
    Would not Blubrry be the author of the feed location?

    Plugin Contributor Angelo Mandato

    (@amandato)

    9 years ago

    Hello Alex,

    First, your page is not reporting 404 as you posted in this thread, the technical code is 403. This is a Forbidden HTTP code, meaning the URL may be there but for what ever reason you are not allowed to access it. I gave you 2 possibilities why this may be happening in my last reply, but they are not limited to just those 2 but from my experience there is a good chance its either a caching issue or a membership plugin.

    As far as “Blubrry being the author”, the answer is not exactly yes. Blubrry adds a feed with a slug ‘podcast’ to WordPress, it is a PHP function call to register the feed. Then PowerPress calls a function to get the permalink URL from WordPress for that feed. PowerPress registers the feed with WordPress, then WordPress gives PowerPress what that URL should be. Regardless, I provided instructions for you to test that the problem is also happening to the default feed in WordPress, not just PowerPress.

    Please disable PowerPress, then try to access the default feed built into WordPress, the URL is http://www.alexmansour.com/feed/. If this feed continues to give you the forbidden error with PowerPress disabled, then the problem has nothing to do with PowerPress. Just so we are clear, http://www.alexmansour.com/feed/ is the built-in feed in WordPress, this is the native blogging feed that WordPress comes with out of the box.

Viewing 3 replies - 1 through 3 (of 3 total)

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