Field ‘user-submitted-content’ cleared

  • Resolved neoc83

    (@neoc83)


    8 years, 1 month ago

    I run into an issue with the form clearing the ‘user-submitted-content’ textarea field (and thus the WP content editor) when a submit doesn’t pass server side validation. This happens for example when the image upload does not meet the requirements.
    It appears that USP restores values in other fields by means of cookies but it doesn’t seem to work for the ‘user-submitted-content’ textarea field.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeff Starr

    (@specialk)

    8 years, 1 month ago

    Glad to help. I just re-tested the RTE cookie functionality and it seems to work normally. For testing, I am using a default install of WordPress, using the default WP theme and no other plugins. If you test on the same environment, you will find the cookies work for the RTE field. Also works for the plain-text content field.

    With that in mind, if the RTE cookie remembering is not working on your site, the best way to identify any issue is to do some basic troubleshooting of your theme and plugins. That guide explains how to do so, specifically check out the sections on troubleshooting “themes” and “plugins”.

    Let me know if I can provide any further infos, glad to help however possible.

    Thread Starter neoc83

    (@neoc83)

    8 years, 1 month ago

    I’m sorry for the late response. Thanks for your reply. I will test the suggested setup and post my results when done.

Viewing 2 replies - 1 through 2 (of 2 total)

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