Fields clear after I click submit and Captcha errors

justatest47
(@justatest47)

7 years, 9 months ago

Great plugin, very minimalist, consumes only about 330KB RAM which is great compared to Contact Form 7 which consumes at least 2MB RAM however for me, it simply does NOT work! In Firefox when I fill in all the forms (name, email, subject, captcha, message) and when I click on submit, everything just vanishes from the fields. Its as if I click on a CLEAR button, not submit.

In Chrome I get a different reaction, it acts as if I didn’t enter the Captcha number. And it doesn’t even give me a new number to enter after I hit submit. Its just this message: Enter number : Please enter the correct number

If I disable all plugins and leave this one enabled, it works just fine, I even receive a message “Thank you we will receive a response as soon as possible!”

In Firefox where the fields empty themselves, I don’t receive anything on my email. In Chrome where I get the captcha errors, I do receive emails normally however Im not greeted by a normal success message.

Clearly this is conflicting with some other plugins but it needs to be fixed because alter all no one is gonna delete any plugin for other plugin. Plugins need to be built in such a way to perfectly function with each other.

Can you please check and see what’s going on and hopefully release an update that fixes this?

Thanks

The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author Guido
(@guido07111975)

7 years, 9 months ago

Hi,

Did a test and doesn’t work here neither.

Does it work properly in all browsers when all other plugin are de-activated?

If yes, what other plugins do you have installed?
If not, I think it might have something to do with server settings regarding the use of PHP sessions on your server OR cookie settings. Do you know if one of these is disabled on your server?

Guido

Thread Starter justatest47
(@justatest47)

7 years, 9 months ago

As I said in my original message, “If I disable all plugins and leave this one enabled, it works just fine, I even receive a message “Thank you we will receive a response as soon as possible!””

I dont have any special plugins, just the usual, WP-Polls, WP-PageNavi, WP Super Cache, Google XML Sitemaps and a few others.

Can you please check and fix your plugin? Thanks

Plugin Author Guido
(@guido07111975)

7 years, 9 months ago

Fix my plugin? It must be a conflict with another plugin.

Are you able to turn off the caching for your contact page? This might solve it.

Guido

Thread Starter justatest47
(@justatest47)

7 years, 9 months ago

I’ve done the caching test way before you suggested it. Its not from the supercache plugin.

Well of course you need to fix your plugin or do you think its so special, people are gonna uninstall all other plugins they have just so they can use yours?

Plugins must be developed in such a way to be compatible with others. They must work in full harmony with other plugins, if they can’t they are broken! No one is gonna uninstall one or more plugins just to use another. I’ve tried other contact form plugins and none have this problem yours has. Even Contact Form 7 works perfectly. I only preferred your plugin because its a minimalist plugin which doesnt consume too many resources but since you don’t care and you consider your plugin perfect as is, I will be looking somewhere else. With this attitude, your plugin will never grow big.

Plugin Author Guido
(@guido07111975)

7 years, 9 months ago

Apparently you think I don’t want to help you… but that’s not the case at all.

I’ve asked you this as well, but you did not response on this yet:
I think it might have something to do with server settings regarding the use of PHP sessions on your server OR cookie settings. Do you know if one of these is disabled on your server?

Meaning, if this is disabled on your server my plugin will not work (properly).

Guido

Plugin Author Guido
(@guido07111975)

7 years, 9 months ago

Please ignore the question in my previous response.

If I disable all plugins and leave this one enabled, it works just fine, I even receive a message “Thank you we will receive a response as soon as possible!”

So there must be a conflict with another plugin. For me it’s impossible to find out which plugin, so are you able to deactive your plugins one by one, in order to find out which one is causing the conflict?

Guido

Thread Starter justatest47
(@justatest47)

7 years, 9 months ago

Ok I am sorry to say this but your plugin is a mess! Its not just incompatible with one or two plugins but its incompatible with multiple plugins.

So as you advised, I disabled all plugins and tested just Very Simple Contact Form alone and it works.

Then I enabled plugins, one by one and boom problems started to arise. First I enabled All In One SEO Pack and boom! Your plugin no longer works, then I DISABLED All In One SEO Pack and enabled the next one Anti-spam and…
BOOM AGAIN! It no longer works! Then I disabled Anti-spam and enabled Blackhole for Bad Bots
BOOM AGAIN! Your plugin no longer works.
Then I moved on to Google XML Sitemaps
BOOM AGAIN! Your plugin no longer works.

So far, Very Simple Contact Form works only with a handful of plugins such as WP Super Cache and a few others but its incompatible with way too many others, especially popular ones.

No webmasters are gonna delete all their popular useful plugins which work perfectly, just to use Very Simple Contact Form so you need to fix it if you want it to succeed.

I hope you are not upset on me and on the contrary you can appreciate my constructive criticism as I am only trying to help you. That’s why I even made those tests now. Just to help you.

Cheers and good luck with your work!

Plugin Author Guido
(@guido07111975)

7 years, 9 months ago

Hi,

Thanks for informing me. I’m gonna test the plugins you’ve mentioned, trying to find out what’s the problem.

But I’m almost certain it’s caused by the PHP session or the PHP rand() function, which my plugin uses for the captcha. The session stores the captcha variable and sets a cookie and the rand() is used to display a random number.

So if a browser blocks cookies, the captcha will not work. If a hosting provider blocks the use of PHP sessions, the captcha don’t work.

To be honest, you’re the first user who came to me with multiple plugins that clash with mine, most users do like my plugin a lot (and they let me know in their reviews).

Guido

Thread Starter justatest47
(@justatest47)

7 years, 9 months ago

My browser does not block cookies. I have cookies enabled because I understand their importance and that websites do not function properly without them. Anyone that disables cookies is just paranoid in my opinion but thankfully that’s not me. Anyway so am I one of your users which LIKES your plugin. That’s why we’re having this conversation now because if I didn’t like it then surely I wouldn’t waste my time talking with you now, would I? I’m talking with you about this because I like your plugin and I hope you can fix it. If there’s a problem with captcha perhaps you should use another capcha such as Google captch or simply just a checkbox with the question “Are you human? If yes then please check this box!”

Good luck

Plugin Author Guido
(@guido07111975)

7 years, 9 months ago

Hi,

I did install the plugins you’ve mentioned but so far the captcha still works fine. So right now I’m not able to reproduce your issue.

But I have received more complaints about the captcha the last couple of years, all related to the PHP session or the PHP rand() function I’m using. I will take a look at other options. Replacing it with a single checkbox is not an option, spambots are able to check this box as well. And I don’t want to integrate a third party captcha because I don’t like most of them. I might even add an option to disable whole captcha, for users who don’t like it or having a problem/conflict with it. My plugin still contains honeypot fields so that will prevent SPAM as well.

To be continued.

Guido

Plugin Author Guido
(@guido07111975)

7 years, 9 months ago

Hi @justatest47

Plugin update: have added a setting to generate Captcha (random number) without using a PHP session. This should fix your problem. I hope VSCF will work properly now.

Guido

Viewing 11 replies - 1 through 11 (of 11 total)

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