Fields empty after saving

  • riwe

    (@riwe)


    7 years, 8 months ago

    Hello!

    After I fill out every field in the Video Background options and click “save changes” the fields are empty again when I open the Video Background options and the video is not showing.

    Another question I have is: The video background doesnt work for mobile, right? That is ok, but does the video still load or is it completely blocked? I ask this because if the video still loads in the background and just isn’t visible, the page load time will be very long for someone without WIFI connection and that would be bad.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter riwe

    (@riwe)

    7 years, 8 months ago

    Hello, Support?

    Plugin Author pushlabs

    (@pushlabs)

    7 years, 7 months ago

    Hello riwe,

    Thanks for being a Video Background user!

    That seems weird that your fields are not saving. This seems like it is related to your instance of WordPress, as this doesn’t happen on a fresh install. Perhaps it is a third party plugin/theme messing things up?

    As for your second question: the video background does not play on mobile in the free version. However, the fallback image will be displayed when this situation occurs. It also is not rendered to the DOM to avoid bandwidth issues.

    Blake

Viewing 2 replies - 1 through 2 (of 2 total)

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