File _.php excluded from theme folder

  • Resolved nabrams62

    (@nabrams62)


    7 years, 7 months ago

    Hello,

    Does BackWPup exclude files preceded by an underscore character.

    At least one Theme.co Pro file named _.php, was not explicitly excluded but wasn’t backed up, making my backups totally useless.

    I found this out the hard way when I went to restore my site.

    Thanks,
    Neal

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter nabrams62

    (@nabrams62)

    7 years, 7 months ago

    Apparently BackWPup isn’t excluding these files. I placed some in another site and they were backup up without a problem.

    I’m wondering if the theme itself is preventing certain files from being backed up.

    Neal

    happyAnt

    (@duongcuong96)

    7 years, 7 months ago

    Hi @nabrams62
    Could you please update BackWPUp to the latest 3.6.2 then try again?
    Thank you!

    Thread Starter nabrams62

    (@nabrams62)

    7 years, 7 months ago

    Hello @duongcuong96

    Here’s what I did last night:

    * I created a brand new WordPress install on a staging site.
    * Installed the X Pro theme as before. Added a few media uploads.
    * Installed the latest version of BackWPup available.
    * Did a backup to Dropbox.

    Fully extracted the backup with 7zip (viewing alone doesn’t show all the files in the top folder).

    _.php file was missing (and who knows what else for that matter!).

    I have to rebuild the new site I was working on from scratch. 🙁

    Neal

    happyAnt

    (@duongcuong96)

    7 years, 7 months ago

    Hi @nabrams62
    Sorry to hear that, but what exactly BWU version did you using now?
    Thank you

    Thread Starter nabrams62

    (@nabrams62)

    7 years, 7 months ago

    Hi @duongcuong96,

    I’m sorry, but I decided to remove BWU from this site and go with with Duplicator Pro.

    Neal

    happyAnt

    (@duongcuong96)

    7 years, 7 months ago

    @nabrams62
    I’m really sorry to hear that you have issue with BackWPUp 🙁

Viewing 6 replies - 1 through 6 (of 6 total)

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