File Away Plugin issues

  • Resolved stagiar

    (@stagiar)


    10 years ago

    Can’t solve the issue with File Away plugin. It doesn’t show the files when requested by users. I had to deactivate Wordfence for it to work. No solution found by now. Any clues what could help. I know no other alternatives to the plugin that I use for showing the file archive of specific documents I have for my users.

    https://ww.wp.xz.cn/plugins/wordfence/

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  • wflandon

    (@wflandon)

    10 years ago

    Hi stagiar,

    What options have you tried enabling / disabling in Wordfence? If the Wordfence firewall is turned on, it is possible, but unlikely, that it is blocking some File Away functionality. Try temporarily turning off the firewall portion of Wordfence and see if that makes any difference. There are no known issues between File Away and Wordfence that I am aware of. However, you should also try posting on the File Away forum as they might have more information on this issue.

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