File name truncated

  • Resolved andreajl

    (@andreajl)


    9 years ago

    Hello,
    thanks again for this plugin.

    One user says that the files he downloads get their name cut after the first few characters and he has to manually rename them to open.

    Ex. 001_samplesample.pdf -> download as 001 (no extension also)

    Since this issue only appears with one user I think it is related to some antivirus or software installed on their machine.
    But I wanted to ask if anyone has experienced this?

    Thanks,
    Andrea.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter andreajl

    (@andreajl)

    9 years ago

    EDIT:
    just got called again; they switched from mozilla to chrome and now it works.
    just leaving this here for reference

    Plugin Author bhaldie

    (@bhaldie)

    9 years ago

    Are you using the most current version of mdocs… I know I address the firefox truncation issue a couple of version ago.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘File name truncated’ is closed to new replies.

  • 2 replies
  • 2 participants
  • Last reply from: bhaldie
  • Last activity: 9 years ago
  • Status: resolved