//File not found

  • katazap

    (@katazap)


    5 years ago

    Hello, I have many WordPress installations, all of them using WP Fastest Cache. Sometimes the front end and/or backend shows an empty page with the error “File Not Found”. This message is seen across devices, IPs and is seen by the client too. I’m not sure WHEN exactly this happens, and I’m not able to recreate this.

    Here’s an example of this error happening on the backend of a website: https://snipboard.io/fjIFO7.jpg

    This problem subsides when pressing Crtl + F5 on PC. Hosting provider says it must be a plugin issue. What can I do to fix this? Is this a known error?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Emre Vona

    (@emrevona)

    5 years ago

    why do you think that it is related to wp fastest cache?

    Thread Starter katazap

    (@katazap)

    5 years ago

    Hi,
    Because that’s what the hosting provider’s support team said to me when I told them the website works fine, and the issue is resolved when performing a hard refresh.

    The problem is I can’t predict when the error will happen (I’m sure there’s a specific event that triggers it, but I’m yet to figure it out), and the average visitor won’t know to perform a hard refresh so see the contents of the website.

    Plugin Author Emre Vona

    (@emrevona)

    5 years ago

    wp fastest cache does not work on the admin panel.

    Thread Starter katazap

    (@katazap)

    5 years ago

    Oh, ok

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘//File not found’ is closed to new replies.

  • 4 replies
  • 2 participants
  • Last reply from: katazap
  • Last activity: 5 years ago
  • Status: not resolved