• Resolved webprofsolutions

    (@webprofsolutions)


    I’m using the latest version of WordPress and having a problem with my multipage (paginated) form that is being built using the latest version of Forminator. I have a file upload field in the form set to upload multiple files (max file size per file=2mb, max file uploads=5).

    However, when testing the form I noticed that the form wasn’t able to send. So after filling out the form but before submitting, I went back to the page with the file upload field and noticed that it had added multiples of the files I initially selected for upload and that was the cause of the failure.

    Steps to reproduce error are as follows:
    1. Build a paginated form even if with just two pages. Page 1 should contain file upload field setup to accept upload of multiple files while page 2 could just be empty. The second page is just to ensure that you can go backward and forward on the form.
    2. Select one or more files in the upload field and click next to move to the next page.
    3. Click previous to go back to the page with the file upload field and you should find the file upload field has multiplied the files or added other files.

    This error only occurs when the form is a multipage form and the file upload field is set to accept multiple uploads. In single page forms the field works as expected. Is there a workaround for this?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter webprofsolutions

    (@webprofsolutions)

    I just also found out that when the file upload field set to accept multiple file uploads is in the last page of the paginated form, it works fine. However, for my case use, the File Upload Field needs to be on the 2nd page of the form.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @webprofsolutions

    Sorry to hear you are having this issue.

    It sounds like a reported bug, there is a fix coming for Forminator 1.14.11

    Just to confirm if it is the reported issue, can you export the non-working form

    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    Upload to Google drive and share the link so we can test it on the current and the upcoming version to confirm if the issue is fixed.

    Best Regards
    Patrick Freitas

    Thread Starter webprofsolutions

    (@webprofsolutions)

    Here’s the link to a copy of the form in question as requested.

    https://drive.google.com/file/d/1p0Ql0AlacRChpDq98CO7XLTkZF4S2T27/view?usp=drivesdk

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @webprofsolutions

    Thank you for the link.

    I am afraid it is no public access and I couldn’t download the file, could you switch it to the public?

    Best Regards
    Patrick Freitas

    Thread Starter webprofsolutions

    (@webprofsolutions)

    So sorry about that. I totally forgot. I’ve made it public now. Looking forward to a positive response from you… Thanks

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    Hi @webprofsolutions

    Thanks for sharing the form!

    Please feel free to close the download again or remove it.

    I’ve downloaded the file and imported the form to my test setup and I was able to confirm that it was due to the bug that my colleague mentioned.

    There was an update of Forminator plugin released today (current version: 1.14.11) so please make sure to update it on your site as well. I tested your form with this newest release and it fixes the issue.

    Best regards,
    Aam

    Thread Starter webprofsolutions

    (@webprofsolutions)

    I’ve tested the form now and it works. Thanks for all the help.

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    Hi @webprofsolutions

    I’m glad to know it works now.

    I’ll mark this ticket as resolved but if you have any follow-up questions, feel free to re-open it and we’ll get back to it.

    Best regards,
    Adam

Viewing 8 replies - 1 through 8 (of 8 total)

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