File Upload Issue

  • kerrilee37

    (@kerrilee37)


    8 months, 4 weeks ago

    Hello,

    I have a file link attached to the form on this page. The file was previously uploaded under media and I cannot change the media but when I try to upload the new one it says the file size is too big. I am not sure what to do. Please asssist

    The page I need help with: [log in to see the link]

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  • Moderator threadi

    (@threadi)

    8 months, 4 weeks ago

    I recommend getting in touch with Divi’s support about this via https://divi.help or https://www.elegantthemes.com/contact/ – as this is a commercial plugin/theme they cannot help you here with it.

    Please note that the maximum upload size for files is primarily limited by your hosting provider. Where you can upload files under Media, you will find information about the maximum size allowed. If this is not sufficient for your file, you may need to contact your hosting provider’s support team.

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