FileBird Lite Plugin not getting deactivated

  • Resolved jasvinders

    (@jasvinders)


    3 years, 10 months ago

    Hi,
    Strangely but the FileBird Lite Plugin is not getting deactivated, even though ‘Deactivate’ is attempted from the WordPress plugins details. and somehow only showing to buy the Pro version.
    Is this some kind of functionality.
    Please advise, as if the Lite version is having these kind of minor issues then the confidence to buy the Pro version won’t be there much.

    Appreciate your suport.
    Thanks in Advance.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Rose

    (@rosewp)

    3 years, 10 months ago

    Hi there,

    I’m sorry to hear that.
    Please allow me to check this issue with the developer unit and I will get back soon.

    Cheers,
    Rose

    Rose

    (@rosewp)

    3 years, 10 months ago

    Hi @jasvinders,

    Thanks for your patience.
    May I know do you want to talk about this step https://screenrec.com/share/Ylmrb51xPu
    All you need to do is click to ” Skip and Deactivate”

    Thank you.

    Cheers,
    Rose

    Thread Starter jasvinders

    (@jasvinders)

    3 years, 10 months ago

    Hi Rose,
    Thanks for getting back on this. Actually when I select ‘Deactivate’ no such screen is appearing. It is like no Response on selecting Deactivate, it is like the link is not even working.
    Note: Pop up blocker is also disabled.

    -Jasvinder

    Rose

    (@rosewp)

    3 years, 10 months ago

    Hi @jasvinders,

    I’ve already sent you an email. Please check it and let me know if you received it.

    Cheers,
    Rose

    Thread Starter jasvinders

    (@jasvinders)

    3 years, 10 months ago

    Yes Rose,

    I had received it and thus replied that I am not seeing the Skip & Deactivate Step / Screen / Pop up when I select Deactivate.

    -Jasvinder

    Rose

    (@rosewp)

    3 years, 10 months ago

    Hi @jasvinders,

    Thanks for your time.
    That’s why we need the information to check for you.

    Cheers,
    Rose

    Thread Starter jasvinders

    (@jasvinders)

    3 years, 10 months ago

    Thanks Rose for getting this resolved.
    Appreciate your and the Team’s support.
    Marking this as Resolved.

Viewing 7 replies - 1 through 7 (of 7 total)

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