Filter by Attribute not working properly

  • erwin99

    (@erwin99)


    4 years, 2 months ago

    Good day All,

    I’m having some problems with the filter by attribute. I’m using oceanwp and elementor pro. For some reason if you filter “merk –> Xenz” (brand), you will only see 4 products. But there are 485 products with this attribute. Other brands don’t even appear. I have the same problem with every other attribute.(the other ones are now deleted btw) They don’t appear in the – off canvas filter -. Although every single product has 1 or more attributes.

    I looked at the single product who does appear en the ones who don’t, but i can’t find any differences between them.

    I hope you van help me, because without the attribute filter it’s hard for the costumers to find certain products.

    Your Sincerely

    Erwin

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Abhishek

    (@abhikr781)

    4 years, 2 months ago

    Hello,

    Please share a snapshot of the section where you have added the widget.

    In addition, Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?

    Also, try to disable all the nonocean plugins except woocommerce and check if it is working well or facing the same issue. If working well, enable the plugins one by one, and refresh the page after enabling each plugin, to check the conflict issue.

    Thread Starter erwin99

    (@erwin99)

    4 years, 2 months ago

    Hi Abhishek,

    Tried the plugin deactivation, didn’t work unfortunatly.

    I can’t upload/copy the snapshot you requested.

    I hope this is the report you are asking for: 

    == Server Environment ==
	Operating System: Linux
	Software: Apache/2
	MySQL version: MariaDB Server v10.3.24
	PHP Version: 7.4.22
	PHP Memory Limit: 256M
	PHP Max Input Vars: 1000
	PHP Max Post Size: 8M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 5.9.3
	Site URL: https://kranen-shop.nl
	Home URL: https://kranen-shop.nl
	WP Multisite: No
	Max Upload Size: 8 MB
	Memory limit: 40M
	Max Memory limit: 256M
	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
	Language: nl
	Timezone: 0
	Admin Email: [email protected]
	Debug Mode: Inactive

== Theme ==
	Name: OceanWP
	Version: 3.2.1
	Author: OceanWP
	Child Theme: No

== User ==
	Role: administrator
	WP Profile lang: nl_NL
	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

== Active Plugins ==
	Akismet Anti-Spam
		Version: 4.2.2
		Author: Automattic

	Autoptimize
		Version: 2.9.5.1
		Author: Frank Goossens (futtta)

	Cookie Notice & Compliance for GDPR / CCPA
		Version: 2.2.3
		Author: Hu-manity.co

	Elementor
		Version: 3.6.2
		Author: Elementor.com

	Elementor Pro
		Version: 3.6.0
		Author: Elementor.com

	FiboSearch - AJAX Search for WooCommerce
		Version: 1.17.0
		Author: FiboSearch Team

	Flexible Invoices for WooCommerce and WordPress
		Version: 5.6.4
		Author: WP Desk

	Jetpack
		Version: 10.8
		Author: Automattic

	Kadence WooCommerce Email Designer
		Version: 1.4.10
		Author: Kadence WP

	Loginizer
		Version: 1.7.0
		Author: Softaculous

	Mollie Payments for WooCommerce
		Version: 7.0.4
		Author: Mollie

	Ocean Extra
		Version: 1.9.4
		Author: OceanWP

	Schema - All In One Schema Rich Snippets
		Version: 1.6.4
		Author: Brainstorm Force

	Site Kit by Google
		Version: 1.71.0
		Author: Google

	Tawk.to Live Chat
		Version: 0.7.1
		Author: Tawkto

	WebwinkelKeur
		Version: 3.17
		Author: Albert Peschar

	WooCommerce
		Version: 6.3.1
		Author: Automattic

	WooCommerce Composite Products
		Version: 8.0.0
		Author: SomewhereWarm

	WooCommerce Google Analytics Integration
		Version: 1.5.8
		Author: WooCommerce

	WooCommerce Product Bundles
		Version: 6.12.5
		Author: SomewhereWarm

	WP Content Copy Protection & No Right Click
		Version: 3.4.5
		Author: wp-buy

	WP Fastest Cache
		Version: 1.0.0
		Author: Emre Vona

	YITH WooCommerce Order & Shipment Tracking
		Version: 2.1.0
		Author: YITH

	Yoast SEO
		Version: 18.5.1
		Author: Team Yoast

== Gebruik van elementen ==
	
	archive : 2
		archive-posts : 1
		heading : 1
		wc-archive-products : 1
		woocommerce-products : 1
		wp-widget-woocommerce_layered_nav : 2
		wp-widget-woocommerce_price_filter : 1
	footer : 1
		button : 2
		divider : 1
		heading : 9
		icon-list : 5
		social-icons : 1
	header : 1
		nav-menu : 1
		shortcode : 1
		theme-site-logo : 1
		woocommerce-menu-cart : 1
	product : 2
		share-buttons : 1
		woocommerce-breadcrumb : 2
		woocommerce-product-add-to-cart : 2
		woocommerce-product-additional-information : 1
		woocommerce-product-content : 1
		woocommerce-product-images : 1
		woocommerce-product-meta : 2
		woocommerce-product-price : 2
		woocommerce-product-related : 1
		woocommerce-product-title : 2
		woocommerce-product-upsell : 1
	section : 4
		call-to-action : 4
		divider : 1
		heading : 2
		icon-list : 1
		woocommerce-products : 1
	widget : 0
		slides : 1
	wp-page : 9
		call-to-action : 6
		divider : 1
		form : 2
		heading : 4
		html : 1
		image : 4
		slides : 1
		tabs : 1
		text-editor : 8
		woocommerce-products : 2
	product-archive : 1
		wc-archive-products : 1

== Elementor experimenten ==
	Geoptimaliseerde DOM-uitvoer: Standaard inactief
	Verbeterd laden van assets: Standaard inactief
	Verbeterd laden van CSS: Standaard inactief
	Pictogrammen inline lettertype: Standaard inactief
	Toegang verbeteringen: Standaard inactief
	Import export template kit: Standaard actief
	Extra aangepaste onderbrekingspunten: Standaard inactief
	Verberg verouderde WordPress widgets voor zoekresultaten: Standaard actief
	: Standaard inactief
	Flexbox container: Standaard inactief
	Default to New Theme Builder: Standaard actief
	Landingspagina's: Standaard actief
	Kleur sampler: Standaard actief
	Favoriete widgets: Standaard actief
	Beheerder bovenste balk: Standaard actief
	Page Transitions: Standaard actief
	Form Submissions: Standaard actief
	Scroll Snap: Standaard actief

== Log ==
	
Log: showing 20 of 362022-03-11 13:48:10 [info] Elementor/Upgrades - _on_each_version Start  
2022-03-11 13:48:10 [info] Elementor/Upgrades - _on_each_version Finished 
2022-03-11 13:48:10 [info] Elementor data updater process has been completed. [array (
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  'to' => '3.5.6',
)]
2022-03-25 10:19:43 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.6',
  'to' => '3.6.1',
)]
2022-03-25 10:19:43 [info] elementor::elementor_updater Started 
2022-03-25 10:19:43 [info] Elementor/Upgrades - _on_each_version Start  
2022-03-25 10:19:43 [info] Elementor/Upgrades - _on_each_version Finished 
2022-03-25 10:19:43 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.6',
  'to' => '3.6.1',
)]
2022-03-25 10:19:45 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.6',
  'to' => '3.6.1',
)]
2022-04-07 08:27:13 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.1.0',
  'to' => '3.6.0',
)]
2022-04-07 08:27:13 [info] elementor-pro::elementor_pro_updater Started 
2022-04-07 08:27:13 [info] Elementor Pro/Upgrades - _on_each_version Start  
2022-04-07 08:27:13 [info] Elementor Pro/Upgrades - _on_each_version Finished 
2022-04-07 08:27:13 [info] Elementor Pro/Upgrades - _v_3_3_0_nav_menu_icon Start  
2022-04-07 08:27:13 [info] Elementor Pro/Upgrades - _v_3_3_0_nav_menu_icon Finished 
2022-04-07 08:27:13 [info] Elementor Pro/Upgrades - _v_3_3_0_recalc_usage_data Start  
2022-04-07 08:27:13 [info] Elementor Pro/Upgrades - _v_3_3_0_recalc_usage_data Finished 
2022-04-07 08:27:13 [info] Elementor Pro/Upgrades - _v_3_5_0_price_list Start  
2022-04-07 08:27:13 [info] Elementor Pro/Upgrades - _v_3_5_0_price_list Finished 
2022-04-07 08:27:13 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.1.0',
  'to' => '3.6.0',
)]

PHP: showing 7 of 7PHP: 2022-02-07 10:59:29 [notice X 1][/home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-25 10:19:43 [notice X 4544][/home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::301] Het argument $control_id is verouderd sinds versie 3.5.0! [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-29 07:56:18 [notice X 61][/home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::301] Het argument $control_id is verouderd sinds versie 3.5.0! [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> rest_error_handler()
#1: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php(301): class type trigger_error()
#2: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/includes/managers/controls.php(523): Elementor\Modules\DevTools\Deprecation -> deprecated_argument()
#3: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/includes/managers/controls.php(501): Elementor\Controls_Manager -> register()
#4: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor-pro/modules/query-control/module.php(824): Elementor\Controls_Manager -> register_control()
',
)]
PHP: 2022-03-29 07:56:18 [notice X 61][/home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::301] Het argument $control_id is verouderd sinds versie 3.5.0! [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> rest_error_handler()
#1: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php(301): class type trigger_error()
#2: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/includes/managers/controls.php(523): Elementor\Modules\DevTools\Deprecation -> deprecated_argument()
#3: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/includes/managers/controls.php(501): Elementor\Controls_Manager -> register()
#4: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/module.php(162): Elementor\Controls_Manager -> register_control()
',
)]
PHP: 2022-03-29 07:56:18 [notice X 60][/home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::301] Het argument $control_id is verouderd sinds versie 3.5.0! [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> rest_error_handler()
#1: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php(301): class type trigger_error()
#2: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/includes/managers/controls.php(523): Elementor\Modules\DevTools\Deprecation -> deprecated_argument()
#3: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/includes/managers/controls.php(501): Elementor\Controls_Manager -> register()
#4: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor-pro/modules/forms/module.php(69): Elementor\Controls_Manager -> register_control()
',
)]
PHP: 2022-03-29 07:56:18 [notice X 62][/home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::301] Het argument $control_id is verouderd sinds versie 3.5.0! [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> rest_error_handler()
#1: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php(301): class type trigger_error()
#2: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/includes/managers/controls.php(523): Elementor\Modules\DevTools\Deprecation -> deprecated_argument()
#3: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/includes/managers/controls.php(501): Elementor\Controls_Manager -> register()
#4: /home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor-pro/modules/forms/module.php(70): Elementor\Controls_Manager -> register_control()
',
)]
PHP: 2022-04-07 08:20:46 [notice X 1][/home/u7390p47732/domains/kranen-shop.nl/public_html/wp-content/plugins/elementor/core/experiments/experiments-reporter.php::89] Undefined index: title [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

== Elementor - Compatibility Tag ==
	
	Elementor Pro: Compatibiliteit niet gespecificeerd

== Elementor Pro - Compatibility Tag ==
Viewing 2 replies - 1 through 2 (of 2 total)

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