Filter by category timeline not ordered

  • Resolved jackdowie

    (@jackdowie)


    4 years, 7 months ago

    Great plugin but at moment front-end filter by category is producing a timeline for a category which is in apparently random order – or at least neither ASC or DESC order. How can I correct this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter jackdowie

    (@jackdowie)

    4 years, 7 months ago

    After some research I conclude the order is not at all random but that of my publishing the story rather than the date assigned to it. Hope this helps.

    baljitdhanjal

    (@baljitdhanjal)

    4 years, 7 months ago

    Hi @jackdowie,

    Please share your website specific page URL, where you are using our plugin.
    And also share your timeline shortcode.
    So that I can check the issue and provide an appropriate solution.

    Thanks

    Thread Starter jackdowie

    (@jackdowie)

    4 years, 7 months ago

    Hi I am using the pro version to create multiple timelines on multiple pages but i can supply one example as requested. Site is password protected, so can i send it privately?

    baljitdhanjal

    (@baljitdhanjal)

    4 years, 7 months ago

    Hi @jackdowie,

    Please contact premium plugin support team for any help related to this topic https://coolplugins.net/support/

    Thanks

    Thread Starter jackdowie

    (@jackdowie)

    4 years, 6 months ago

    Resolved thanks to support- just need to insert the categories you want to use as filters in the provided field (slugs separated by commas without any spaces!) But a category won’t appear as a filter unless it has been checked in a story (I conclude)

Viewing 5 replies - 1 through 5 (of 5 total)

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