Filter doesn’t work for non-members

Hello, i have 2 filters set up on the /shop page.

1. for Non-Members – a simple product categories filter (dresses, tops etc)
2. for Members – more options, product cateogirs + ACF fields etc (sizes, prices etc)

Weirdly the more complex filter for members works fine.

The simple, non-member filter is not working at all. Neither for users not logged in at all, nor for logged-in who are not registered as a member.

I’m not sure what might be the issue. if the members filter wasn’t working either, i would assume it was due to a plugin conflict but the fact that it’s working for members but not non-members is confusing.

i’ve tried the following:

• clearing all caches (also from website side)
• creating a new filter and using the new shortcode on the page
• duplicating the working filter and removing the extra filters
• changing how it’s set up so its either 1 section with 2 filters (each filter hidden by woocommerce memberships visibility) or 2 sections with 1 filter each (each section hidden by woocommerce memberships visibility)

All with no luck. any suggestions on what it might be?

I’m using Elementor Pro + WooCommerce Memberships

The page I need help with: [log in to see the link]