Filter Metadata doesn´t work

  • Resolved pablogra

    (@pablogra)


    4 years, 6 months ago

    Hi,

    I have created a new automation with a filter which is a metadato, but does not recognize the metadata.

    I have in my webpage a personalize lenguage metadata “idioma” and the options are “en” (English) or “es” (Spanish). when a user registers, depending on whether is on the page in English or Spanish, the “idioma” metadata is added.

    I have checked it and the language is being added fine but the email that is sent is not taking the metadata, it always takes “es” although in the user it says “en” and it is sending the email in Spanish and in the plugin logs it says that it has rejected the email in English because the metadata was not “en” when in the user it has “en”.

    Thanks

    • This topic was modified 4 years, 6 months ago by pablogra.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Paco González Pérez

    (@pacogon)

    4 years, 6 months ago

    Hi @pablogra!

    Possibly it is the trigger that you are using that is executed before the user has updated that goal, try doing this:

    1 – Change the trigger to, the user logs in (to ensure that the goal is up to date)
    2 – Change the trigger to, the user’s goal X is updated with the Y value
    3 – Use Schedule Actions to delay the action for a few seconds to allow time for the goal to be updated. https://automatorwp.com/add-ons/schedule-actions/

    Hope it helps!

Viewing 1 replies (of 1 total)

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