Filter not showing

Resolved casvangrunsven
(@casvangrunsven)

11 months, 3 weeks ago

Hi, I have a question about a filter not showing. Below you see my shop page (local version, that’s why it looks messy) where only one filter is showing.

However, when checking the filter settings, i have set up two filters. The first filter filters on the meta key _filter_op_budget.

These meta values do exists in the database

Also, printing them in the wp-admin (with print_r(get_post_meta($post->ID, ‘_filter_op_budget’, false), true)) gives me an indication that there are products actually assigned to this meta key

However, still the filter is not showing on the front end. Do you have a clue and can you help me out? Thanks in advance!

Best,
Cas

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter casvangrunsven
(@casvangrunsven)

11 months, 3 weeks ago

Here’s a link with the screeenshots, because somehow I cannot upload them to the content of this forum https://drive.google.com/drive/folders/1d-Dv3qNV11ysFW5RGSX3hAzX3XOlcpa8?usp=sharing

Plugin Support fesupportteam
(@fesupportteam)

11 months, 3 weeks ago

Hi @casvangrunsven

Please send the image of the all filter set settings not just the filter, so we can check those settings.

Best Regards,
Victor

Thread Starter casvangrunsven
(@casvangrunsven)

11 months, 3 weeks ago

Hi Victor,

Here you go:
https://drive.google.com/file/d/1xdnAxIbYw1E17zH_3OrRX_J3TBz03g2o/view?usp=drive_link

If i uncheck hide empty terms, they become visible but it states the following in Dutch (translated)

There are no filter terms yet

Possible reasons: 1) The filter criterion does not contain any terms yet and you need to add them 2) Terms may have been created, but no posts to filter have been added to these terms 3) You have excluded all possible terms in the Filter options.

Thanks!

Plugin Support fesupportteam
(@fesupportteam)

11 months, 3 weeks ago

Hi @casvangrunsven

You should mention that this is related to the PRO version of the plugin, as it’s important in terms of functionality. Some features and behaviors are only available in the PRO version and may not apply to the free version.

For the PRO version, please follow this guide:
https://ww.wp.xz.cn/support/topic/important-pro-version-support/

This forum is only for the free version of the plugin and its features.

As it is stated in the forum guidelines:

Do not post about commercial products

Commercial plugins and themes are not sold on ww.wp.xz.cn, therefore please use their respective websites for support and reviews.

Best Regards,
Victor

Thread Starter casvangrunsven
(@casvangrunsven)

11 months, 3 weeks ago

Hi Victor,

I just did, thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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