Filter not working

  • Resolved paulinejv

    (@paulinejv)


    3 years ago

    Hello there,

    It seems that the filter is not working. I am trying to filter by category, but both articles (with different categories) are showing, no matter which category I pick. Thanks for your help!

    Pauline

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Tazeen Ehsan

    (@tazeenehsan)

    3 years ago

    Hi @paulinejv

    Thank you for reaching us. Kindly provide more details about the issue. You can also attach some screenshots of the filter settings so that we can find out the issue.

    Thread Starter paulinejv

    (@paulinejv)

    3 years ago

    Hello Tazeen,

    Thank you for your reply, here are screenshots of the filter settings:

    Tonmoy

    (@azimkhan123)

    3 years ago

    Hi @paulinejv ,
    Your filter is working fine from our end. See this video: Video
    Let me know if that helps.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Filter not working’ is closed to new replies.

  • 4 replies
  • 3 participants
  • Last reply from: Tonmoy
  • Last activity: 3 years ago
  • Status: resolved