Filter problem (Wl Product Filter)

  • Resolved akh793

    (@akh793)


    3 years, 10 months ago

    Hello,

The filter by category does not work, can you help me to solve the problem
For example, the filter finds the categories, but when I want to filter by clicking on a category, nothing is filtered 

David

    Thank you,

    David

    • This topic was modified 3 years, 10 months ago by akh793.
    • This topic was modified 3 years, 10 months ago by akh793.

    The page I need help with: [log in to see the link]

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  • Tarek Aziz

    (@tarekht)

    3 years, 10 months ago

    Hello David,

    Thank you very much for reaching out to us 🙂

    We have read your message thoroughly. Sorry to hear about the inconvenience you had.

    Yes, of course, we’ll help you solve the problem.

    Could you please make sure that you have added a filter widget to the template you built for the Shop page? The filter widgets are:

    WL: Product Horizontal Filter
    WL: Product Filter

    Also, bear in mind that you have to add the archive widget as well alongside the filter widget, which is:

    WL: Product Archive Layout (Default)

    Hopefully, it will resolve the problem.

    If you still encounter the same issue after that, please get in touch with us via our support website 👉 https://woolentor.com/contact/

    Our support team will definitely assist you with that.

    Kind regards,
    Tarek

Viewing 1 replies (of 1 total)

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